FAQ

Do you ship out of the UK? How much is shipping? Can you offer specific sexes of Tarantulas? Can you supply me with sexed pairs? What Does (AF), (A), (S/A) & (MM) mean? What does CB, LTC and WC mean? Whats does (RCF), (LCF) & (DCF) mean? What days do you ship? Can I specify what day my order arrives? Do I have to have a Paypal account to pay by credit card through Paypal? Can I pay by Cheque, Postal Orders or Cash? Some of the Spiders you have available are listed with an "Aggressive" temperament. Are these dangerous for me to keep? Do you ship out of the UK? Foreign orders are possible to certain countries. Please contact us with details of what your interested in and we will get back to you with various shipping options available. Importing livestock is at your own risk. It is your responsibility for ensuring the legality of importing the goods into your country. Live arrival is not guaranteed. [BACK TO TOP] How much is shipping? For orders containing just livestock shipping is a flat rate of £6.99 to anywhere in Britain with a UK postcode. Orders contain both livestock and equipment or just equipment the shipping cost is done by weight. [BACK TO TOP] Can you offer specific sexes of Tarantulas? Unless the sex is stated in the specimen description the Tarantulas we sell are supplied as unsexed. Spiders labeled (AF) means that we are offering adult females, (MM) means that a mature male is offered. Everything unless is supplied unsexed. On request it is possible for us to try and pick specific sexes if the spider is big enough and we have a few others to compare against. This is an educated guess and the sex is not guaranteed. [BACK TO TOP] Can you supply me with sexed pairs? We do not offer specific sexed pairs unless the sex is specified in the description. When pairs are offered there will be (M+F) listed instead of the size. In the species description there will be details on whether the male is mature ready for breeding or sub adult. If you are after a specific sex please contact us before hand and we will let you know if we can help. On request it is possible for us to try and pick specific sexes if the spiders are big enough and we have a few others to compare against. This is an educated guess and is not guaranteed. [BACK TO TOP] What Does (AF), (A), (S/A) & (MM) mean? AF = Refers that they Adult females are offered, A = Refers that unsexed adults are offered, S/A = Refers Unsexed Sub adult are offered, MM = Refers that a Mature male ready for breeding is offered. Everything else listed with the size in legspan is supplied unsexed. [BACK TO TOP] What does CB, LTC and WC mean? CB = Captive Bred, LTC = Long Term Captive, WC = Wild Caught. [BACK TO TOP] Whats does (RCF), (LCF) & (DCF) mean? (RCF) Refers to Red Colour Form, (LCF) Light colour form & (DCF) refer to Dark colour form. These are regional colour variations of a species. [BACK TO TOP] What days do you ship? Can I specify what day my order arrives? We can send out orders Monday to Thursday. We can't ship out Friday as we cannot guarantee Saturday arrival. You can specify which day you want you package to arrive during the check out process. Please note if you choose to pay by Cheque we will need to wait for this to clear before we send out your order. [BACK TO TOP] Do I have to have a Paypal account to pay by credit card through Paypal? You do not need to have an account. When you select to pay by Paypal / Credit card you will be taken to the Paypal site. Click on I do not have a Paypal account" or something similar and you will be taken to a secure page to give your credit card details. [BACK TO TOP] Can I pay by Cheque, Postal Orders or Cash? Yes, simply checkout your order and select to pay by Cheque / Postal orders. You will then be sent details and your order will be reserved. [BACK TO TOP] Some of the Spiders you have available are listed with an "Aggressive" temperament. Are these dangerous for me to keep? These are not dangerous as long as common sence precautions are used. We don't recommend you handle any spider whether it is aggressive or docile. Some species have potent venom and these are listed with 5 stars. [BACK TO TOP]